Signing up and opening
an email account is not difficult. There are several providers who offer free
email services. However, when you do so, you may not find the quality and
support that an enterprise requires. Free email services are fine so long as
you are not using it for your business. You must use the services of a
professional email hosting provider
to have an efficient business communication system.
Most popular
communication system
Email is the most
trusted and widely accepted communication tool for both large and small
organizations. The service is used for both internal and external messaging and
preferred over the tele-calling because of its non-intrusive nature. With
several hosting services available in the industry, choosing the right email hosting provider becomes a
crucial necessity. This is mainly because your business requirements may not be
the same as others. There are some factors that you need to consider when
choosing email services.
Performance commitment
Consumers
from different regions may visit your business at varying hours of the day. It
is necessary that your email server is up and running all the time to make sure
the visitors can communicate with you in case they wish to. Downtime means a loss
in customers as well as money. Choose an email
hosting provider that provides a financially committed SLA assurance of at
least 99.98% network uptime. Even the slightest of glitches must be attended to
on priority basis.
Security
Your communication with
customers and others will contain several confidential information. It could be
the client financial data or health reports which must be accessed only by the
person it is addressed to. Security to the information is mandatory. Do not be
attracted by the free email services. You will save money today but could be
hit hard with losses. You will not get the security that your business requires
which only a reputed email hosting
provider can offer. Choose providers
that are compliant with all regulations laid out by bodies like FISMA, HIPAA
etc.
It is also necessary to
look for services that offer superior security tools like firewalls,
anti-malware, anti-spam filters, backup and archiving, data loss prevention,
and encryption at source during communication. The provider must update your
security system with new technologies to avoid risks of hacking.
Support and other
features
When the email is your
primary mode of communication, you must ensure it is available and allows your
team easy to use features. Your service provider must offer customer support
around the clock over the phone, chat, and email. They provide you with an
email address that carries your domain name. They also provide you with a
control panel to set up your account.
Operational ease of use
It is important that
you outsource your communication project for greater efficiency. Outsourcing to
an email hosting provider will
eliminate the need to invest in infrastructure while gaining expert service
from the hosting provider, protection to data, system monitoring etc. Choose a
provider that offers a range of plans and allows you to scale as the business
grows. Getting a “storage full” message can cause unnecessary tensions and
complications. Ensure they have efficient data backup, archiving, and recovery
solutions.
High-end features:
Using a complex system
like the Microsoft exchange email hosting requires careful planning and expertise. When you invest in a professional service, you can get high
storage mailboxes and attachments. Microsoft exchange allows anywhere access and
integration with Skype, SharePoint,
and other Microsoft tools based on the plans you choose. It allows ease of file
sharing and collaboration. You can access your server on any device and browser
as it allows seamless syncing.
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